Frequently Asked Questions

 

ACCOMMODATIONS

What type of accommodations are provided?

  • Single Occupancy (Double Bed)

  • Double Occupancy (Single Bed)

Can I request a specific roommate?

Yes! Email hello@chivonnemonaghan.com with your preferred roommate’s full name.
Once both participants have been approved and their deposits received, we’ll pair you together.

TRAVEL & TRANSPORTATION

Which airport should I fly into?

Fly into Guatemala City Airport (GUA).

Is airport transfer included?

Yes. Round-trip transportation to and from the retreat location is included.

Will there be any group travel during the retreat?

Yes. We will take a mid-week group outing, and all transportation for this excursion is provided.

ITINERARY & ACTIVITIES

Can I see the full itinerary?

Yes - the detailed itinerary will be provided in your welcome package.

What activities are included?

All included activities will be listed in your official itinerary.

Is there free time?

Yes. You’ll have time to enjoy:

  • the pool

  • kayaks

  • paddle boards

  • rest spaces

  • optional paid massage services

Retreats are designed with a balance of structure and spaciousness so you have ample time for integration.

FOOD & DIETARY NEEDS

Can dietary preferences or restrictions be accommodated?

Yes - please email preferences or requirements to hello@chivonnemonaghan.com.
We will do our best to accommodate individual needs.

Are vegan/vegetarian options available?

Yes, both vegan and vegetarian meals will be available.

How are meals organized?

You will receive three fresh, homemade meals per day, except on designated off-site dining days.

PAYMENTS, REFUNDS & COSTS

What is the payment schedule?

A $700 non-refundable deposit is required to secure your spot.
You may choose from:

  • 1-time payment

  • 3-month payment plan

  • 4-month payment plan

What is your refund policy?

  • More than 60 days before: Payments (excluding the deposit) can be used as credit toward another retreat within 1 calendar year.

  • Less than 60 days: All payments are non-refundable and non-transferable.

Are there additional costs not included?

Yes, the following are not included:

  • Optional day trips

  • Massage services

  • Off-site meals

  • Souvenirs or personal purchases

  • Gratuities for staff, drivers, or guides

  • Accommodation before or after the retreat

HEALTH & SAFETY

Are any vaccinations required for Guatemala?

There are no mandatory vaccinations, but consult your healthcare provider for personalized advice.

How far is the nearest medical facility?

We will provide the exact location and details in your welcome package.

WEATHER & PACKING

What is the weather like in May?

May marks the start of the rainy season with:

  • Warm, humid mornings

  • Afternoon rain or tropical showers

  • Average highs: 85–90°F (29–32°C)

What should I pack?

Clothing:

  • Lightweight, breathable outfits

  • Activewear for yoga & movement

  • Swimsuit

  • Light jacket/sweater

  • Hat + sunglasses

  • Comfortable walking shoes

  • Sandals/flip-flops

  • Rain jacket or poncho

Documents & Essentials:

  • Passport + photocopies

  • Travel insurance information

  • Local currency + credit/debit card

  • Emergency contact details

  • Visas (if required)

Toiletries & Personal Items:

  • Sunscreen

  • Insect repellent

  • Medications + small first aid kit

  • Reusable water bottle

  • Portable charger

  • Adapters

  • Journal + pen

  • Reading material

  • Travel pillow + earplugs

Optional:

  • Small daypack

  • Snacks

  • Camera

Is there a dress code?

Dress comfortably.
You may choose to wear something meaningful or special for the final ceremony.

LOCAL CULTURE & CUSTOMS

Are there cultural sensitivities to be aware of?

Yes - please be mindful of:

  • Respect for Mayan heritage (always ask permission before photos)

  • Tipping customs (10% is typical)

  • Fair bargaining (markets expect negotiation, but kindness matters)

  • Photography consent, especially in indigenous communities

Helpful Spanish phrases:

Greetings:

  • Hello — Hola

  • Good morning — Buenos días

  • Good afternoon — Buenas tardes

  • Good evening/night — Buenas noches

Common courtesies:

  • Please — Por favor

  • Thank you — Gracias

  • You’re welcome — De nada

  • Excuse me — Perdón / Disculpe

Getting around:

  • Where is…? — ¿Dónde está…?

  • How much is this? — ¿Cuánto cuesta esto?

  • I need a taxi — Necesito un taxi

  • Bathroom — ¿Dónde está el baño?

Emergencies:

  • Help! — ¡Ayuda!

  • I need a doctor — Necesito un médico

  • Hospital? — ¿Dónde está el hospital más cercano?

PAYMENT METHODS & DISCOUNTS

What payment methods are accepted?

Payments can be made via Square, and all major credit cards are accepted.

Can I pay in installments?

Yes - 1, 3, or 4-month plans are available.

Are there group discounts?

Not at this time.

PREPARATION & MAXIMIZING THE EXPERIENCE

Do I need any special items or equipment?

No - just bring the items listed in the packing guide.

How can I make the most of the retreat?

  • Arrive with an open heart and willingness to explore

  • Be curious and flexible

  • Honour your own pace and energy

  • Embrace connection with the group and the land

  • Remember that itineraries may shift to support the group

  • Communicate any concerns openly - we’re here to support you

For any questions, email hello@chivonnemonaghan.com.

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