Last Updated: 12.12.25
Provider: Chivonne Monaghan (“Consultant,” “I,” “Me,” or “My”)
Client: The individual or organization purchasing or participating in services, products, or programs.
By purchasing, booking, or participating in any 1:1 service, group program, workshop, retreat, speaking engagement, or digital product offered by Chivonne Monaghan, you (“Client”) agree to the following Terms & Conditions:
1. SERVICES PROVIDED
Chivonne Monaghan agrees to provide the services, program, workshop, retreat, or speaking engagement as outlined at the time of purchase or booking.
This may include, but is not limited to:
1:1 grief & resilience support
Group programs or circles
Workshops and trainings
Retreat facilitation
Speaking engagements
Digital products, courses, or resources
Client agrees to abide by all policies and procedures explained in this document and provided during enrollment or booking.
2. NO-SHOW / CANCELLATION POLICY
For 1:1 Sessions
A minimum of 24 hours’ notice is required for rescheduling or cancellation.
Cancellations made with less than 24 hours’ notice will be charged the full session fee.
A no-show (not attending without notice) will be charged the full session fee.
Repeated missed or last-minute cancellations may result in termination of services.
For Group Programs, Workshops, Retreats, and Courses
Due to the nature of group scheduling and event preparation:
Payments are non-refundable.
Transfers may be approved on a case-by-case basis, at the sole discretion of the Consultant.
For Speaking Engagements
Event cancellations or date changes:
If the Client cancels within 30 days of the event, the full speaking fee is owed.
If the Client cancels 31–90 days before the event, 50% of the speaking fee is owed.
Deposits for speaking engagements are non-refundable.
3. FEES
All fees are clearly stated at the time of purchase or booking.
Unless otherwise noted, all payments are processed in USD.
Payment plans must be completed in full. Failure to complete payments may result in removal from services or programs.
4. REFUND POLICY
All sales are final. No refunds will be issued for:
This policy is in place to honor the time, preparation, and energetic commitment required to deliver these services.
5. DISCLAIMER
Client understands and agrees that Chivonne Monaghan is not acting in any of the following capacities:
Doctor, medical professional, psychiatrist, or psychotherapist
Registered therapist, counselor, or social worker
Lawyer or legal advisor
Financial advisor, accountant, or tax specialist
Business manager, PR agent, or publicist
Employee, agent, or representative of the Client
Client acknowledges:
These services, programs, workshops, and speaking engagements do not diagnose, treat, or cure any medical, psychological, or psychiatric condition.
Any suggestions, tools, or practices offered are for educational and supportive purposes only.
Client is responsible for their own physical, emotional, and mental well-being during and after participation.
If Client is experiencing a mental health crisis, medical emergency, or severe psychological symptoms, they should contact their healthcare provider or local emergency services immediately.
Consultant makes no guarantees regarding outcomes or results from any service or product.
6. LIMITATION OF LIABILITY
By participating in services or programs, Client agrees to release and hold harmless Chivonne Monaghan from any claims, damages, or liability arising from:
Decisions made based on the services
Emotional experiences arising during or after sessions
Actions or results not within Consultant’s control
Client participates voluntarily and accepts full responsibility for their choices and experiences.
7. CONFIDENTIALITY
Client information will remain confidential except in the following cases:
Client expresses intent to harm themselves or others
Consultant is legally required to disclose information
Client shares testimonials or comments publicly
8. TERMINATION
Either party may terminate the relationship at any time.
If the Consultant terminates services, Client will receive notice and may be provided referrals, if appropriate. No refunds will be issued.
9. CONTINUING RELATIONSHIP
The relationship between Consultant and Client concludes after the purchased service or program ends. If additional services are desired, a new agreement or booking must be made.
10. ACCEPTANCE OF TERMS
By purchasing or participating in any service, booking, program, product, retreat, or speaking engagement with Chivonne Monaghan, Client acknowledges they have read, understood, and agree to these Terms & Conditions.