Privacy Policy

Last Updated: 12.12.25
Provider: Chivonne Monaghan

Website: chivonnemonaghan.com (“Website”)

This Privacy Policy outlines how your personal information is collected, used, stored, and protected when you engage with my services, website, programs, or communications.

By accessing this Website, purchasing services, or participating in any offering by Chivonne Monaghan, you consent to the practices described below.

1. Information I Collect

I collect information in the following ways:

a) Information You Provide Directly

When you contact me, book a service, register for a workshop, purchase a product, fill out a form, or join my email list, you may provide:

```
Name
```
```
Email address
```
```
Phone number (optional)
```
```
Payment information
```

Personal notes related to sessions or event needs

Any information you voluntarily share during communication

b) Information Collected Automatically

When you visit my Website, certain data may be collected:

```
IP address
```
```
Browser type
```
```
Device information
```
```
Pages visited
```
```
Cookies and tracking technologies
```

c) Sensitive Information

In 1:1 or group work, you may choose to share personal or emotional details related to grief or life experiences. This information is considered confidential and is only used to support your experience.

I never record, store, or share session content without your explicit permission.

2. How Your Information Is Used

I use your information to:

```
Deliver the services you booked
```

Communicate about sessions, workshops, or events

Send newsletters or updates (with your consent)

```
Process payments and invoices
```

Improve website functionality and user experience

Provide customer support and respond to inquiries

Maintain records for administrative or legal purposes

Share event details for speaking engagements or retreats

I do not sell or trade your personal information.

3. How Your Information Is Stored & Protected

I take reasonable steps to protect your information:

```
Secure, password-protected devices
```

Encrypted payment processors (Stripe, PayPal, etc.)

Secure email platforms and website hosting

Limited access to your information (only myself or authorized providers)

No method of storage is 100% secure, but I follow industry standards to protect your data.

4. Sharing of Information

I only share personal information in the following situations:

a) With Your Consent

If you request referrals or collaboration with another practitioner.

b) With Service Providers

Trusted third parties who assist with:

```
Payment processing
```
```
Email delivery
```
```
Website hosting
```
```
Scheduling systems
```
```
Event management
```

These providers only receive the information necessary to perform their tasks.

c) Legal Obligations

Information may be disclosed if required to:

Protect your safety or the safety of others

```
Comply with legal processes
```
```
Prevent unlawful activity
```

5. Cookies & Tracking Technologies

My Website may use cookies or analytics tools to:

```
Improve user experience
```
```
Analyze traffic and behavior patterns
```
```
Optimize site performance
```

You can disable cookies through your browser settings at any time.

6. Email Communications

If you join my email list or engage in services requiring email communication, you may receive:

```
Updates
```
```
Newsletter content
```
```
Event information
```
```
Resources or announcements
```

You can unsubscribe at any time using the link in the email footer.

7. Children’s Privacy

My services and Website are not intended for individuals under 18. I do not knowingly collect information from minors. If such information is unintentionally collected, it will be deleted upon request.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information I hold about you

```
Request corrections
```
```
Request deletion of your information
```
```
Withdraw consent at any time
```
```
Opt out of marketing communications
```

To request any of the above, contact:
hello@chivonnemonaghan.com

9. Third-Party Links

My Website may contain links to external websites or resources. I am not responsible for:

```
their privacy practices
```
```
their content
```
```
their data use policies
```

Please review third-party privacy policies before providing personal information.

10. Changes to This Privacy Policy

I may update this Privacy Policy periodically.
The “Last Updated” date will reflect the most recent version.

Your continued use of the Website or services indicates acceptance of any changes.

11. Contact Information

For questions, requests, or privacy concerns, contact:

hello@chivonnemonaghan.com
chivonnemonaghan.com